Our Services

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At Baxter Consulting, we deliver structured, practical solutions that align people, processes, and governance. Our services are grounded in operational experience and shaped by the realities of high-risk, highly regulated environments.

Whether we’re redesigning a Safety Management System, building a SharePoint platform, or simplifying risk and compliance frameworks — our focus is always the same:

Clarity. Usability. Results that stand up in the field and in the boardroom.

We partner with clients across infrastructure, rail, government, and construction to deliver systems and strategies that are aligned with ISO standards, relevant legislation and contractual obligations, and built to support performance, leadership, and trust.

We design governance frameworks and risk systems that support clarity, accountability and operational control. Our approach connects strategic oversight with practical assurance — helping organisations manage critical risks, meet obligations and build systems that work across all levels

We design and rebuild Safety Management Systems that meet industry requirements and align with relevant legislation and standards. From structure and content to digital delivery and field usability, we help organisations prepare for audits, improve assurance, and meet accreditation obligations with confidence.

We develop and simplify business systems to ensure they are structured, auditable, and aligned with applicable standards and legislative obligations. Whether it’s safety, quality, environment or risk, we design systems that are easy to navigate, maintain, and improve over time.

We go beyond surface-level wellbeing initiatives to embed psychological safety, inclusion and engagement into leadership, systems and culture. Our work helps create high-performing, sustainable workplaces where people feel valued, supported and aligned — driving positive outcomes across safety, performance and retention.

We design user-friendly digital systems using platforms like SharePoint to improve access, consistency and engagement. Our solutions include structured tile layouts, role-based navigation and integrated tools that make complex systems easy to understand and apply in the real world.

We conduct internal and external audits, system reviews and incident investigations with a focus on clarity, structure and continuous improvement. Our approach ensures findings are practical, actionable and aligned with the organisation’s obligations and objectives.

We streamline workflows, clarify procedures and apply visual tools that support understanding, consistency and action. Our approach is grounded in continuous improvement principles — helping organisations apply the Plan–Do–Check–Act cycle to improve system performance, decision-making and frontline engagement.

We support organisations to align their systems, capability and messaging to win and deliver work successfully. From tender support and proposal development to strategy alignment and bid readiness, we help you present clear, credible and compliant responses that reflect your strengths and meet client expectations.

We help organisations prepare for and respond to critical incidents with confidence and structure. Our services include escalation planning, scenario testing, response coordination and recovery strategies — all designed to support continuity, leadership clarity and operational resilience.

We harness cutting-edge technology, digital tools and AI-driven insights to streamline operations, simplify complex content and accelerate system development. Whether we’re updating procedures, developing onboarding material or restructuring management system content, we deliver outputs that are accessible, audit-ready and aligned with your organisational needs.

We design practical, visually engaging tools that bring systems and data to life for frontline teams and leaders. From interactive dashboards and digital noticeboards to pre-start visuals and leadership insights, we help ensure the right information is visible, timely and actioned where it matters most.